Privacy Policy

Last updated: 2024

Introduction

Craftedtrlight ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our landscape design services and visit our website at craftedtrlight.ddd.

Information That We Collect

We collect information that you provide directly to us when you request our landscape design services, contact us through our website, or communicate with us. This may include:

Name and contact information including email address and phone number
Project details and preferences related to landscape design services
Property information and specifications for design purposes
Records of communications between you and our team
Billing and payment information necessary to process transactions
Technical information including IP address, browser type, device information, and usage data collected automatically when you visit our website

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our landscape design services
Respond to your inquiries, requests, and provide customer support
Process transactions and send related information including project updates
Send you technical notices, updates, and support messages
Comply with legal obligations and protect our rights

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR) and applicable data protection laws, we process your personal information based on the following legal grounds:

Contractual necessity: Processing is necessary to perform the contract for landscape design services
Legitimate interests: Processing is necessary for our legitimate business interests such as improving our services and website functionality
Legal obligation: Processing is necessary to comply with legal obligations and regulatory requirements
Consent: Processing is based on your explicit consent, which you may withdraw at any time

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our business and providing landscape design services
When required by law or to respond to legal process
In connection with a merger, acquisition, or sale of assets
With your explicit consent

Data Protection

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

Encryption of data in transit using secure protocols
Access controls and authentication mechanisms to limit access to personal information
Regular security assessments and updates to our systems
Employee training on data protection and privacy practices

However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights and Options

Depending on your location and applicable data protection laws, you have the following rights regarding your personal information:

Right to access: Access and receive a copy of your personal information
Right to rectification: Correct inaccurate or incomplete information
Right to erasure: Request deletion of your personal information under certain circumstances
Right to object: Object to the processing of your personal information for legitimate interests or direct marketing
Right to restrict processing: Request restriction of processing in certain situations
Right to data portability: Receive your personal information in a structured, commonly used format
Right to withdraw consent: Withdraw consent where processing is based on consent
Right to lodge a complaint: File a complaint with your local data protection authority

To exercise any of these rights, please contact us using the contact information provided below.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer personal information across borders, we implement appropriate safeguards to ensure your information is protected, including:

Using standard contractual clauses approved by relevant data protection authorities
Relying on adequacy decisions by competent authorities where applicable
Implementing other appropriate legal and technical safeguards as required

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Our retention periods are based on:

The duration of our service relationship with you
Legal and regulatory requirements that mandate specific retention periods
Legitimate business needs such as contract enforcement and dispute resolution
Applicable statute of limitations periods

When personal information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you become aware that a child has provided us with personal information without parental consent, please contact us immediately. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Third-Party Services

Our website uses various third-party services that may collect and process your personal information. These services include:

Google Analytics: We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as page views, session duration, and user demographics. For more information, visit Google's Privacy Policy.
Google Ads Conversion Tracking: We use Google Ads conversion tracking to measure the effectiveness of our advertising campaigns. This service uses cookies to track conversions and ad performance.
Google Ads Remarketing: We may use Google Ads remarketing to show you relevant advertisements on other websites you visit. This service uses cookies to display personalized ads based on your previous visits to our website.
Google Maps API: We use Google Maps API to display interactive maps on our website. When you interact with the map, Google may collect information about your location and usage. For more information, visit Google Maps Privacy Policy.

These third-party services have their own privacy policies and terms of service. We encourage you to review their policies to understand how they collect, use, and protect your information. We are not responsible for the privacy practices of third-party services.

Use of Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how you use our website. Cookies help us:

Enable essential website functionality
Collect analytics data to improve our website and services
Remember your preferences and personalize your experience
Deliver relevant advertisements and measure advertising effectiveness

You can control cookie preferences through your browser settings or our cookie consent banner. For detailed information about the types of cookies we use and how to manage them, please review our Cookies Policy.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

Posting the updated Privacy Policy on this page
Updating the "Last updated" date at the top of this policy
Sending an email notification to registered users for significant changes, where applicable

You are advised to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website and services after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, or if you wish to exercise your rights regarding your personal information, please contact us:

Craftedtrlight
10284 US Hwy 19 N Suite 800, Pinellas Park, FL 33782, United States
Phone: +1 727-325-6207
Email: callbackY3mxs9M

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable data protection laws.